Funeral Director Privacy Policy

We are committed to safeguarding the privacy of our website visitors, protecting data for our families as part of our operations as a funeral director. This policy explains when and why we collect personal information, how we use it, disclose it, and how we keep it protected and secure.

Here To Help with Privacy Matters

Our experienced team are always here to help families with questions relating to privacy and the protection of personal data. With a proud sixty year history, we are a family who dedicate our lives to caring for yours, the Cliff Bradley way.

We Care About Privacy

In the EU’s General Data Protection Regulation (GDPR), personal data is defined as any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.

Cliff Bradley & Sons Funeral Directors is an independently owned and run funeral director and funeral home, based in Gainsborough and Saxilby, Lincolnshire. We are a registered company established in England and Wales (company number 03818137) whose registered office is based on Heaton Street in Gainsborough. Full address details for our two funeral homes, as well phone numbers and email addresses can be found over on our contact page.

Data Control at Cliff Bradley and Sons

Cliff Bradley & Sons Funeral Directors are responsible for, and data controller of, personal information that it receives about you, which might include contact information (postal address, email and telephone), billing history such as invoices and statements, specific details relating to any of the services we have provided you (funeral care, funeral plans) and any personal information you have passed through to us. Anonymous IP address and pages visited information is also collected from visitors to the website. Cliff Bradley & Sons Funeral Directors is a joint data controller for the personal information it receives in relation to funeral plans, and any product or service which involves the services of a third party company. We may need to pass your details onto third parties who are either contracted to, or work in conjunction with us, to provide the products or services you have instructed us to provide. Any third parties who we do pass your details onto are obliged to store your details securely and only process them if responding to you on our behalf.

Data Handling at Our Funeal Homes

The purpose of holding the data is to allow us to fulfil our commitments to provide the agreed products or services to you. We will only hold the minimum data required to perform those services. Billing information is used and held in order to perform billing and account management. We will not share the data with any third party without your express consent or request. We do not sell or pass on your data for the purposes of marketing. The data is held in a secure manner within the EEA using encryption and password protection. Data is stored securely and kept for a maximum time of 20 years. We will delete all information after this time, except where legally obliged to retain it for a set number of years, such as accounting information. We will ensure that the information collected will only be used for its intended purpose and does not constitute an invasion of your privacy. Cliff Bradley & Sons Funeral Directors may wish to contact you for marketing purposes, however we would contact you for additional consent for that purpose, if not already given.

Data Sharing with Funeral Partners

We may need to pass your details onto third parties who are either contracted to, or provide products or services on behalf of Cliff Bradley & Sons Funeral Directors. Any third parties who we do pass your details onto are obliged to store your details securely and only process them if responding to you on our behalf. When the time comes that they no longer require your personal data, they will dispose of this accordingly and in line with our company policy. If we wish to pass your personal data to a third party, we will only do so with your explicit consent, unless we are legally obliged to do so. The use of your information set out above is permitted under EU data protection law on the basis of principal legal grounds. These include instances where you have consented us to the use your details, and have not withdrawn from this previously. With all our communications, you may withdraw your consent at any time by sending an email, or clicking the unsubscribe link, which we include on all our marketing emails.

Grounds for Processing as a Funeral Director

We may use your data where necessary to enter into or perform our contract with you, or where we need to use it to comply with our legal obligations. We may also use your data where we use it to achieve a legitimate interest and our reasons for using it outweigh any prejudice to your data protection rights (our legitimate interests include promoting the company and tailoring news and offers to your profile, detecting fraud and criminal activities). There may be uses that are permitted on the basis of other grounds; where this is the case we will use reasonable endeavours to identify the grounds and communicate it to you as soon as possible after becoming aware of the new basis. We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us and our company.

Using Personal Data as a Funeral Director

Processing data constitutes as collecting, storing and using. We will process this data in accordance with the GDPR. We will do our utmost to keep your information accurate and up to date and not keep it longer than is necessary. We will only send you marketing communications by email or other electronic means if you give us your agreement to do so. You have the right to ask for a copy of the information Cliff Bradley & Sons Funeral Directors holds about you, and the accuracy of your information is important to us. You may request the deletion of your data at any time (this may exclude data which we are legally obliged to hold). Please bear in mind that if you request this while we are still providing services to you or your company, then this may render us unable to provide those services. You may also request to view and update the information we hold about you. Requests for deletion, view or editing of information should be emailed. This is known as a Data Subject Access Request (DSAR) which must be requested in writing with the nessasary identification.

Your Rights Arranging a Funeral

If you wish to submit a DSAR, or have any questions regarding this privacy statement, you must do so in writing using the details on our contact page. When requesting this information, we will require forms of ID to process this data and act accordingly. Cliff Bradley & Sons Funeral Directors will accept the following forms of ID when information on your personal data is requested: passport, photo driving licence, utility bill (from the last three months) or a notarised ID document. If we intend to transfer the personal data to a third country or international organisation, we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information. If you do receive correspondence from us via email, whether sales related or not, we will always give you the option to opt-out. Traffic data collected from the website is used purely for statistical purposes.

Funeral Direcrtor Website Cookies

Funeral Director Website Cookies

To make this website simpler, small data files are placed on your computer, known as cookies. The vast majority of websites use cookies nowadays and they are critical to the functionality of many online systems. They improve things by remembering settings, so you don’t have to keep entering data them whenever you visit a new page. Cookies also measure how you use the website so we can make sure it meets your needs. A cookie consists of information sent by a web server to a web browser, which is then stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. Session cookies used on this website will be deleted from your computer when you close your browser.

Funeral Director Website Tracking

Funeral Director Website Tracking

We collect information about your computer and about your use of this website, including your geographical location, browser type, referral source, length of visit and number of page views using Google Analytics. We also use cookies that store basic data on your interactions with Joomla, the content management running this website. This system also creates log files, allowing us to record visitors use of the site. These logs are automatically generated from all our visitors, which we use to make improvements to the layout of the site and the information within it, based on the way that visitors move around. Log files do not contain any personal information about you and are purely for technical monitoring and error diagnosis.

Funeral Director Privacy Terms

Funeral Director Terms and Conditions

By engaging with us and using our website and our services, you agree to the terms and conditions contained in this privacy policy and or any other agreement that we might have with you. If you do not agree to any of these terms and conditions, you should not use our website or any services provided by our company. You agree that any dispute over privacy or the terms contained in this privacy notice, or any other agreement we have with you, will be governed by the laws of the United Kingdom. As our business changes from time to time, this privacy notice is expected to change as well. We reserve the right to amend the policy at any time, for any reason and without prior notice.

With a proud sixty year history of caring for local families through times of bereavement, our qualified funeral directors will always be here for you, treating your loved one as if they were our own.

Gainsborough Funeral Home
  • Cliff Bradley & Sons
    41 Heaton Street
    DN21 2EA
Saxilby Funeral Home
  • Cliff Bradley & Sons
    39 High Street
    LN1 2HA

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